Frequently asked questions
Short answers. For anything else, ask our team.
What is the minimum to start?
RM100, or multiples of RM50, or 1 g.
Is there a storage fee?
There is no storage fee for gold held in the account. Other charges may apply where relevant, for example a premium when converting to physical gold.
Can I withdraw physical gold?
Yes, from 1 g in multiples of 1 g, with a gold premium.
Can I sell it back?
Yes, from 1 g. Keep 1 g in the account so it stays active.
If the price falls, do I lose money?
The value of your savings falls with the gold price. Returns are not guaranteed.
Is this gold saving Shariah-compliant?
The official terms say prices are set in line with Shariah principles. Shariah status is determined by the company and its Shariah advisers; refer to the company's official statement. TokeyEmas does not give Shariah opinions.
What about Ar-Rahnu?
For Ar-Rahnu, please ask our team on WhatsApp.
What is the minimum age?
18. Under 18 requires a joint account with a parent or guardian.
What do I need to register?
Registration takes place on the official Public Gold site. Fill in the details the official form asks for; no IC photo is needed. The link on our Register page already includes our Priority Dealer code, PG00111755.
Is this an official gold company site?
No. TokeyEmas is an education site run by a registered Priority Dealer (code PG00111755). For official terms and prices, refer to the company's official site.